Frequently Asked Questions

Counselling and therapy can have so many benefits, but there are certain questions you may have before wanting to jump straight in at the deep end. Here we look at what counselling is, how therapy can help you and what to expect from a session.

Counselling is a form of talking therapy that allows people to discuss their problems, worries and any difficult feelings they are experiencing in a safe, non-judgemental environment. Counselling (also known as therapy) can mean different things to different people, but generally, it is something people seek when they want to change a certain aspect of their life, need support, or because they want to explore and understand their thoughts and feelings more closely.

What can I expect in the first session?

The first session is known as the assessment session.  In this session I will ask “why you have come to counselling,”  and talk about the problems you are having.  This is also a chance for you to ask me any questions and to check -out your understanding with-in our session.  If you feel the session went well and would like to continue  further sessions with me, then I will arrange a appointment which suits you.

Would I need to come to counselling every week?

Yes.  As I have found that  counselling greatly benefits client’s, when the relationship is built between us on a regularly basic, allowing trust to grow and presenting problems are then freely explored.

How long does counselling go on for?

Counselling is normally weekly, and can last for anything between one session and one year or more depending on your issues.

What if I work shifts?

we can arrange your appointments around your shifts.

Is there an average amount of sessions?

As a rule I’d say about 6-8 sessions.  Depending on what you would like to work on.

What sort of problems can you help with?

I can help with all sorts of problems.  From Depression, anxiety, anger, loss and bereavement, addictions, low self esteem and confidence, relationships, suicide and self harm.  Please contact me and talk to me if your problem is not listed here. As I do cover many issues.

I have an embarrassing problem, how do I know It will remain confidential?

Anything which is mentioned in the counselling room is totally confidential and is not mentioned outside the therapy room.  However there maybe some circumstances where confidentiality will be broken,  but I will discuss this with you first.

Will therapy help me?

Some people go to therapy hoping that the therapist can fix all their problems, but it is only you (and your partner if you are going as a couple) who can make changes in your life.  The therapist can help you think about what you want, and how you might go about getting it, but they can’t do it for you.

Therapy works best for people who are really committed to it.  Try to make time for therapy, and also make time between sessions to think about what you have discussed or try out ideas. It helps if you are open-minded and ready to think about different possibilities

What times are you available?

I have daytimes and evening appointments available and will sometimes work on a Saturday morning.

How long is a counselling session?

60 minutes.

Counselling, and talking therapies in general, involves talking to a trained professional about the things you are perhaps struggling with, experiencing or want to better understand.

There are many benefits to counselling. While it was previously seen as a final option for those who have reached crisis point, now it is recognised as a preventative measure, a form of self-care in managing difficult feelings before they get worse.

As said, therapy can help you manage and cope with a number of things, including relationship problemsbereavement, anger, stress, depression and anxiety.

Counselling can help with long-term physical health problems, difficult life events such as losing your job and divorce, trauma and many other mental health concerns. Sometimes, simply speaking to a professional, and not your loved ones, can make all the difference. Friends don’t always understand, whereas a therapist can offer understanding and direction, while you speak in a safe, confidential space.

How We Can Help

What To Expect

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First Appointment

Our initial consultation will provide time to discuss any concerns you may have about counselling and your personal hopes you wish to achieve


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Online Counselling

Personal therapy is also available online from anywhere in the world

Technology allows new opportunities for counselling and psychotherapy. We provide online therapy, in English, to many clients around the world and to our clients in Hertfordshire who prefer appointments from their homes or offices .

It is not always convenient for some of our clients to attend face-to-face meetings. These days much therapy takes place entirely online using technologies like Skype and Zoom. If you would prefer to have therapy from your home or office, Dawn is experienced in providing online counselling and psychotherapy.